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Customer Service & Help Desk Consultant (1331)
Customer Service & Help Desk Consultant (1331)
2 Months Contract in Alpharetta, GA 30004
Local Atlanta candidates only eligible for this job
Rate :- DOE
Qualifications :-
1) Customer Service Expert Required
2) Helpdesk Experience Intermediate Required
3) Multitasking Intermediate Required
4) Networking Entry Level Desired
5) Interpersonal skills Expert Required
6) Flexible Expert Required
7) Detailed Oriented Expert Required
8) Problem Solving Expert Required
9) Decision Making Expert Required
10) Excellent communication skills Expert Required
Responsibilities :-
This IT contractor Analyst position has the following responsibilities:
Answer in-bound calls from AT&T employees who need IT Support at COR Retail stores.
Provide retail application support for Point of Sale, Activations and Billing, PC support nationwide, and application support for Indirect Agents.
Training regaridng internal AT&T systems and processes will be provided for in-house applications (Point of Sale, Activations and Billing systems).
Qualified candidate must be an independent thinkiner and decision maker.
Be able to multi-task; be extremely flexible.
Candidates must have excellent communications skills and interpersonal skills.
Ability to effecively and efficiently work in a team environment.
Candidate will be part of a Technical Help Desk team.
Should be comfortable in a call center help desk fast paced enviornment.
Must have previous customer servce experience.
The expected resolution rate is typically 90% or better.
Compensation : DOE
2 Months Contract in Alpharetta, GA 30004
Local Atlanta candidates only eligible for this job
Rate :- DOE
Qualifications :-
1) Customer Service Expert Required
2) Helpdesk Experience Intermediate Required
3) Multitasking Intermediate Required
4) Networking Entry Level Desired
5) Interpersonal skills Expert Required
6) Flexible Expert Required
7) Detailed Oriented Expert Required
8) Problem Solving Expert Required
9) Decision Making Expert Required
10) Excellent communication skills Expert Required
Responsibilities :-
This IT contractor Analyst position has the following responsibilities:
Answer in-bound calls from AT&T employees who need IT Support at COR Retail stores.
Provide retail application support for Point of Sale, Activations and Billing, PC support nationwide, and application support for Indirect Agents.
Training regaridng internal AT&T systems and processes will be provided for in-house applications (Point of Sale, Activations and Billing systems).
Qualified candidate must be an independent thinkiner and decision maker.
Be able to multi-task; be extremely flexible.
Candidates must have excellent communications skills and interpersonal skills.
Ability to effecively and efficiently work in a team environment.
Candidate will be part of a Technical Help Desk team.
Should be comfortable in a call center help desk fast paced enviornment.
Must have previous customer servce experience.
The expected resolution rate is typically 90% or better.
Compensation : DOE
Published at 04-23-2009
Viewed: 167 times
Viewed: 167 times